content border

ETC House Rules and Policies

Attendance

     * You must attend all classes.
     * You must telephone before class starts if you are late, sick or
       going to be absent. If you are sick for more than three days your
       tutor may request a medical certificate from a doctor.
     * All appointments should be made outside class time. If you have an
       appointment during class time, your tutor may request written proof
       of the appointment.
     * To keep your enrolment at ETC it is necessary to maintain an
       average attendance of 90%.
     * Certificates issued by ETC will include information about
       individual attendance.

Changes of Address of Telephone Number

     * Tell us if you move to another address; we need to keep your
       contact details updated.
     * If you change your type of accommodation or phone number, please
       let us know.

Dress Code

     * Clean and tidy clothing is required when you are attending the
       course.
     * When you are on work experience, visiting outside agencies or you
       are attending a job interview, you must wear appropriate clothing.

Behaviour

     * A high standard of behaviour and respect for others is expected at
       all times in and out of the classroom. This includes class trips
       away from the school.
--
   cell-phones, MP3, books and electric dictionaries. ETC takes no
   responsibility for your own property.
     __________________________________________________________________

ETC Equipment and Property

     * All ETC property must be used carefully and any damage reported as
       soon as possible.
     * Students may be required to pay for any wilful damage

No Smoking

     * No smoking in or near the building any time.
     * No Spitting - it is very unhealthy to spit, and in New Zealand, it
       is very disrespectful to spit in public.

Alcohol and Drugs

     * Alcohol and drugs are not to be used or brought to ETC.
     * You must not attend classes under the influence of drugs or
       alcohol.

Computers

     * No food or drink is allowed in the computer area.
     * No computer games are to be played during class time.
--
   The school shall not be liable if the services we state we offer cannot
   be provided for reasons beyond our control.
     __________________________________________________________________

GRIEVANCE & COMPLAINTS PROCEDURES

   Minor complaints and issues related to course assessment, should first
   be directed towards the tutor or person concerned. All other complaints
   can be directed to the Centre Manager Wellington, PO Box 9787, Newtown
   Wellington or the Director at Head Office, PO Box 995, Palmerston
   North.

   If there is no resolution of the complaint, then the Manager or
--
   ACCIDENT INSURANCE: The Accident Compensation Corporation provides
   accident insurance for all New Zealand citizens, residents and
   temporary visitors to New Zealand, but you may still be liable for all
   other medical and related costs. Further information can be viewed on
   the ACC website at http://www.acc.co.nz.

   MEDICAL AND TRAVEL INSURANCE: International students must have
   appropriate and current medical and travel insurance while studying in
   New Zealand.
   ____________________

In This Section